The Zor Group is a globally operating conglomerate spanning multiple industries across four countries. Established in 2009 with a mission to make a positive impact, Zor initially began as a staffing organization and naturally evolved into the technology sector.

FOLLOW US ON:

Get in touch!

2600 Skymark Avenue, Unit 104 Building 7, Mississauga Ontario, L4W5B2

info@zortech.ca

CXSphere

CXSphere

INTEGRATED PLATFORM FOR REAL-TIME INSIGHTS & CX MANAGEMENT!

 

CXAUTOMATE

Unlocking Revenue Growth: Integrating Buying, Life Stage, and Contextual Insigh

Customer Satisfaction

Leverage human-like interaction with customer-specific context.

Improved Productivity

Thorough assessment of system
vulnerabilities

Go Beyond Chatbots

Conversational + Ability to reason
+ Action

Automate Processes

Automate processes ranging from sales, service and Insights

Incentivized Multi Channel

Incentivized Multi-Channel
Lead GEN

Activate new and existing customers across their preferred channels.

Hyper Personalized Targeting 3

Hyper-Personalized Targeting

Drive campaign targeting with 1:1 next best action, and specific product recommendation

Automate Sales

Automate Sales/Marketing With GEN-AI

Gen AI-powered Sales/Marketing Automation. Drive personalization, productivity, and NPS powered by AI

Cxsphere's AI-Powered Products

Transform your voice interactions with our cutting-edge voice-to-text and voice-to-voice automation. We support over 100 languages for voice translation and provide multilingual voice analysis for sentiment and quality checks.

Our intelligent email automation system not only responds to emails automatically but also takes into account the email history and CRM data to provide personalized and context-aware responses.

With CXsphere’s chat automation and co-pilot capabilities, you can handle multilingual customer conversations with ease. Our AI-powered chatbots integrate seamlessly with your existing systems via API calls, ensuring a smooth customer experience.

CXsphere’s intelligent document and image processing capabilities allow you to extract valuable information efficiently. We can merge document processing with customer experience automation, enabling you to deliver exceptional service.

CXENGAGE

CxEngage activates your lead generation campaign on the fly—with accelerated real-time customer insights and deep segmentation—at scale.

Rapid Onboarding

Audience Identification

Micro Customer Segmentation

Hyper-personalized Targeting

Customer Journey & Revenue Optimization

100 Managed Multi Channel

100% Managed Multi-Channel Integrated Campaigns – Email, SMS,
and WhatsApp.

100 Predictive and Automated

100% Predictive and Automated Customer Engagement.

Predict Customer

Predict Customer Churn 90 days
in Advance.

CXsphere blends hyper-local segmentation with deep personalization, delivering the best of permission-based and performance marketing.

CXsphere consistently churns out high-conversion campaigns via unique and best-fit AI Models - fueled by hyper-local customer segments

Aligning brands, products, and customers is crucial in today’s thriving local commerce. CXsphere provides real-time single-source metrics to guide business owners.

CXINSIGHT

CxInsight provides real-time, predictive, and actionable data intelligence by leveraging external and internal data
to offer a deeper understanding of your customers’ and prospects’ behavior.

The relationship between brands and customers is constantly evolving, with more choices available than ever. CXsphere identifies customer profiles with measurable affinity toward your brand.

Today, brands focus on understanding their customers on a one-to-one level in a highly competitive market. CXsphere helps you understand and predict customer behavior, brand perception, and competitive intelligence in real time.

CXsphere helps you acquire and retain customers through actionable recommendations from its AI models. The platform helps you maximize the lifetime value of each customer.

Your most loyal customers are often right around you. CXsphere delivers your local customer segments through a consent-driven data aggregation and analysis.

Fully Managed Solution

We handle all business & technical configurations for promotions, multi-channel integration, SMS/WhatsApp/social campaigns.

Personalized Engagement

All customer interactions are personalized (CX360 & tailored campaigns), with engagement automation available.

Revenue Growth

Drive revenue growth through predictive customer acquisition and retention, backed by deep commercial and behavioral insights.

Profit Growth

Lifetime value-based predictions to identify
and retain high-value customers.

AI-Guided Predictive Recommendations

Predictive engagement, customer risk profiling, churn probability, and brand affinity—up to 90 days in advance.